This privacy notice tells you how camtek-software.com or optisolutionsusa.com will collect and process your personal data if you register as a client, purchase our services and products, and use our website.
Our solutions focus on the niche and emerging technologies in Weld Fixturing, Wire EDM CAM and Robotic & Machine Tool Simulation/Programming. Communuications, in particular those using the internet such as this website may require some elements of personal information. In all cases we concider your information confidential.
Using our website to contact us via our on-site form we require your:
This personal data will be used for the following services and purposes:
We send all our clients the following marketing communications:
Clients find these communications useful in administering systems and to keep up to date with technology events. They are only sent to existing clients who can opt-out at any time. The personal data that we process for these communications is name, email address and phone number. We would like our clients and those registering interest to enjoy these communications, so it is important to note that you can opt-out at any time by:
Other than those media and network agents mentioned earlier in this document camtek-software.com will not pass on your personal data to any third parties without your consent unless the law requires us to do so. We do not provide any personal data to the suppliers of the systems we administer or the computer products we sell.
When someone visits www.camtek-software.comwe use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things like the number of visitors to the various parts of the website. This information is processed in a way which does not identify anyone.
We may employ third-party companies and individuals due to the following reasons:
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Our website uses these “cookies” to collection information and to improve our Service. Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
To deliver this service it processes the IP addresses (a number assigned to each of your devices connected to the internet by your broadband provider) of visitors to the www.camtek-software.com website.
We provide contact forms on our website and collect users’ personal information to help them complete certain tasks. Each form details the information required and an explanation of what the form is for. For general enquiries, once an enquiry has been dealt with, the data is deleted in line with camtek-software.com procedures.
We may pass on your personal data to service providers contracted to camtek-software.com in the course of dealing with you. They act as a data processor on our behalf and are obliged under contract to keep your details secure, and only use them to fulfil the services they provide on our behalf. When they no longer need your data to fulfil this service, they dispose of it in line with camtek-software.com procedures.
camtek-software.com is required to retain information in accordance with the law, such as information needed for income tax and audit purposes.
In order to comply with our professional liability insurance, we keep and securely store past clients records for seven years. This includes full name, address, email address and telephone number, but excludes bank account details.
We will only process your personal data whilst you are a client. After 6 years of inactivity we will contact clients to ask them whether they wish to remain as a client. After 6 and a half years we will write to or call clients again. If there has been no activity for 7 years and no response to our enquiries we will close the client’s account and anonymise the data.
We have put in place appropriate security measures to prevent your personal data being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
There are also procedures in place to deal with any suspected personal data breach and we will notify you and the Information Commissioners Office (ICO) of a breach where we are legally required to do so.
Our websites may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy statements.
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from individuals under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
At any point while we are in possession of or processing your personal data, you the data subject, have the following rights:
Please note that you will need to provide proof of identity – a current passport or driving licence.
For European Citizens, if you are still not happy with how your personal data is being processed by camtek-software.com or how your complaint has been handled, you also have the right to lodge a complaint directly with the Information Commissioners Office at https://ico.org.uk/concerns/ or by calling 0303 123 1113.